Trust & Security

Your work, handled with care

Brands and creators send us unreleased product launches, exclusive interviews, and personal footage every day. Here's exactly how we treat it — IP, NDAs, files, payments, and the team that touches it.

NDA by default

We treat all unreleased client work as confidential — whether or not a document is signed. We have a standard mutual NDA we'll sign at no charge for any client that requests one. Custom client NDAs are reviewed case-by-case.

  • Standard mutual NDA on request, no charge
  • Custom NDAs reviewed case-by-case
  • NDA-by-default standards apply with or without paperwork

What you own

On final payment, you own the delivered files — MP4, MOV, JPEG, PNG, or whatever final format we shipped. Source files (Premiere/After Effects/DaVinci projects, layered designs) are an optional paid add-on that has to be requested upfront before the project starts.

  • You own all final deliverables (MP4, MOV, JPEG, PNG)
  • Source files = paid add-on, requested at quoting
  • We retain source files for 24 months for revisions
  • Optional portfolio non-disclosure carve-out

Encrypted file handling

All client files are stored in encrypted cloud storage with role-based access. Only your assigned project team can see your assets — never the broader team or third parties.

  • Encryption in transit and at rest
  • Role-based access scoped to your project
  • Download links last 30 days; project files kept 24 months

Vetted team only

Every project runs through our own vetted editors and designers under NDA — never an anonymous marketplace hire, and no juniors learning on your footage.

  • Senior-only delivery team
  • Contracted and under NDA
  • Full chain of custody on every asset

Secure payments

We accept Stripe, credit card, PayPal, ACH, and wire transfer. Card data never touches our servers — payments are processed by PCI-compliant providers.

  • PCI-compliant payment processors
  • Net-15 terms available for retainer clients
  • Invoices, contracts, and receipts on file

Data and privacy

We collect what we need to deliver your project. The site uses Google Analytics 4 and the Meta Pixel to measure traffic and our ads — see our Privacy Policy for details and opt-outs.

  • Analytics and ad cookies disclosed in our Privacy Policy
  • Project data deleted on request

Working on something sensitive?

Pre-launch product video, executive interview, or anything under embargo — tell us before the brief and we'll work to your security standards from day one.

Contact us privately

Frequently asked

Yes. We have a standard mutual NDA we'll sign at no charge for any client that requests one — usually within one business day. Custom client NDAs are reviewed case-by-case (we may decline overly burdensome ones, but we'll always tell you upfront so you can decide whether to use ours instead). Either way, we operate under NDA-by-default standards even when no document is signed: we never share unreleased client work without permission.

You do. On final payment, you own all final delivered files — MP4, MOV, JPEG, PNG, etc. Source files (Premiere/After Effects/DaVinci project files, layered designs) are an optional paid add-on that has to be requested before the project starts and confirmed at quoting. We retain source files internally for 24 months so revisions stay possible.

All client files are stored in encrypted cloud storage with role-based access. Only your assigned project team can access your files. Download links for delivered files last 30 days, so save your copies; we keep project files for 24 months after delivery so revisions stay possible, and delete them earlier on request.

Yes. By default we may display delivered work in our portfolio. If you want a non-disclosure carve-out, just say so in writing and we will not publish or reference the project externally.