Trust commitments
NDA by default
All unreleased client work is treated as confidential, whether or not a document is signed.
- Standard mutual NDA on request, no charge
- Custom NDAs reviewed case-by-case
- NDA-by-default standards apply with or without paperwork
What you own
On final payment, you own the delivered files: MP4, MOV, JPEG, PNG or whatever final format was shipped.
- Layered design files are a paid add-on, requested at quoting; video project files aren't handed over
- Source files kept 24 months for revisions
- Optional portfolio non-disclosure carve-out
Secure file handling
We store client files with trusted cloud providers and on our own drives, under access controls. We never sell your files or share them with anyone who isn’t working on your project.
- Encrypted in transit
- Access controls on client files
- Download links last 30 days; raw files kept 24 months, finished files up to 5 years
Mark on every project
Every project runs through Mark under NDA. Never an anonymous marketplace hire, and no juniors learning on your footage.
- One accountable point of contact
- NDA on every project
- Files deleted sooner on request
Secure payments
Stripe, credit card, PayPal, ACH and wire transfer. Card data never touches Mark Studios' servers; PCI-compliant providers process it.
- PCI-compliant payment processors
- Monthly plans billed in advance; one-off orders of $1,500+ can be split 50/50
- Invoices, contracts and receipts on file
Data and privacy
Only what's needed to deliver your project is collected. The site uses Google Analytics 4, with Google's advertising features only after you consent, to measure traffic and ads. It doesn't use the Meta Pixel.
- Analytics and ad cookies disclosed in the Privacy Policy
- Project data deleted on request
Yes. We have a standard mutual NDA we'll sign at no charge for any client that requests one — usually within one business day. Custom client NDAs are reviewed case-by-case (we may decline overly burdensome ones, but we'll always tell you upfront so you can decide whether to use ours instead). Either way, we operate under NDA-by-default standards even when no document is signed: we never share unreleased client work without permission.
You do. On final payment, you own all final delivered files — MP4, MOV, JPEG, PNG, etc. Video project files (Premiere, After Effects, DaVinci Resolve or Final Cut Pro) aren't handed over. Layered design files are an optional paid add-on that has to be requested before the project starts and confirmed at quoting. We retain source files internally for 24 months so revisions stay possible.
We store client files with trusted cloud providers and on our own drives, under access controls. Only Mark Studios and the people working on your project can access them, and we never sell your files or share them with anyone who isn't working on your project. Download links for delivered files last 30 days, so save your copies. We keep raw footage and working files for 24 months after final delivery and finished files for up to 5 years so revisions and re-delivery stay possible, and delete them sooner on request.
Yes. By default we may display delivered work in our portfolio. If you want a non-disclosure carve-out, just say so in writing and we will not publish or reference the project externally.
Working on something sensitive?
Pre-launch product video, executive interview or anything under embargo: say so before the brief and the work runs to your security standards from day one.
- Founder-led US company
- NDAs by default
- Stripe & PayPal payments
- Top Rated on Fiverr