Trust & Security
Your work, handled with care
Brands and creators send us unreleased product launches, exclusive interviews, and personal footage every day. Here's exactly how we treat it — IP, NDAs, files, payments, and the team that touches it.
NDA by default
We treat all unreleased client work as confidential — whether or not a document is signed. We have a standard mutual NDA we'll sign at no charge for any client that requests one. Custom client NDAs are reviewed case-by-case.
- Standard mutual NDA on request, no charge
- Custom NDAs reviewed case-by-case
- NDA-by-default standards apply with or without paperwork
What you own
On final payment, you own the delivered files — MP4, MOV, JPEG, PNG, or whatever final format we shipped. Source files (Premiere/After Effects/DaVinci projects, layered designs) are an optional paid add-on that has to be requested upfront before the project starts.
- You own all final deliverables (MP4, MOV, JPEG, PNG)
- Source files = paid add-on, requested at quoting
- We retain source files for 24 months for revisions
- Optional portfolio non-disclosure carve-out
Encrypted file handling
All client files are stored in encrypted cloud storage with role-based access. Only your assigned project team can see your assets — never the broader team or third parties.
- Encryption in transit and at rest
- Role-based access scoped to your project
- Download links last 30 days; project files kept 24 months
Vetted team only
Every project runs through our own vetted editors and designers under NDA — never an anonymous marketplace hire, and no juniors learning on your footage.
- Senior-only delivery team
- Contracted and under NDA
- Full chain of custody on every asset
Secure payments
We accept Stripe, credit card, PayPal, ACH, and wire transfer. Card data never touches our servers — payments are processed by PCI-compliant providers.
- PCI-compliant payment processors
- Net-15 terms available for retainer clients
- Invoices, contracts, and receipts on file
Data and privacy
We collect what we need to deliver your project. The site uses Google Analytics 4 and the Meta Pixel to measure traffic and our ads — see our Privacy Policy for details and opt-outs.
- Analytics and ad cookies disclosed in our Privacy Policy
- Project data deleted on request